Are you focused on your business and IT is a critical tool for your business? Any downtime of your IT resources can ruin that focus. You do not want to worry about your IT resources while focused on your business.
You would like your IT equipment to be looked after by someone who is focused on IT services. And you can trust Yarok Business System to do it for you. We can take up Annual Maintenance contract service for all your computers and IT infrastructure. Skilled technicians, sufficient backup equipments and spares enable us to give you commitments that can be honored.
There are two types of annual computer maintenance service that we can provide. Comprehensive AMCs where all spares and labour are committed and Non-Comprehensive AMC where all the service is committed and the spares and components are to be provided or paid on actuals. The contracts cover software and hardware issues of desktop computers as well as laptop computers, in addition to problems related to LAN, switches, Printers, routers, UPS etc.
Yarok Business System takes up annual maintenance contracts or annual service contracts for computers and the entire installation for small businesses & homes within Bangalore city.
Designed with the smaller business in mind, we offer custom made annual support agreements that have a number of benefits over our other services. Remote computer control support software is included. From just maintaining your computer hardware to providing a complete computer support solution, we will put together a package that will suite your needs and budget.
• Response time is Six hours.
• Resolution time is 48 hours / alternate arrangement / standby would be provided
• Standby /loaner equipment will be provided if there are dependencies on spares/replacement.
• Assuring near Zero down time. An uptime of 98% throughout the period.
• Four preventive maintenance calls during the period with unlimited number of breakdown calls.
• Analysis on failures of equipment/consumables will be provided quarterly.
• Complete management of installed equipment along with recommendations to replace/upgrade
• Training on basic operating procedure of the equipment will be imparted to client personnel.
• Software support in the form of upgrades.
• Educate the client, on the latest trends in the industry, to derive maximum benefit from technical advances in the field.
• A complete study on the infrastructure followed with recommendations on optimum usage of the installation.
• Complete managed services without the cover of spares and standby unit.
• All technical and support services provided with a response time of 3/4 hours
• Standby equipment provided , based on availability, and it is charged on the usage.
• Spares / consumables are supplied at very competitive prices.
• Recommend on new technologies for replace/upgrade.